Click, '+' Button To Create A, Auto Attendant, Then Enter A Unique Name Without, Space, Special Character - Crucial: the area call that has been entered within the employer field needs to be an authoritative/time-honored change area in o365. You can take a look at if the domain entered by using the purchaser is an authoritative area or now not by way of checking the o365 portal or via connecting to exchange on-line powershell and running the command get-accepteddomain.
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". Underneath is a display screen shot of a successful output of this command from a running lab environment. Evaluate your output with the display shot under and make certain that the hostedvoicemail attribute is about to actual.
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" from lync powershell you'll word that the hostedvoicemail attribute is about to genuine however the hostedvoicemailpolicy characteristic is "clean". If you are using a international hosted voice mail coverage then this characteristic will continually be "clean". This simply method that the fe server will use the worldwide hosted voice mail policy settings for this consumer.
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On the ensuing page affirm the sip cope with of the user and ensure its efficaciously populated. (The sip address of the consumer must be precisely equal as the sip uri that he makes use of to login to lync purchaser).
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If eliminating the static course resolves the issue and also you insists which you need a static route then you need to trade the url of the provider that you are using the static path for. You can not use the same sip area you have got in lync for some other provider like video conferencing which calls for a static course. If you need to use each a 3rd birthday celebration video conferencing carrier and um on line then the convention url’s of the video conferencing service need to not be the same as their default sip area.
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The decision waft of fe/area sending the call to change um is much like the decision drift of a lync name among inner and external or inner and federated customers. If that itself isn’t working it for sure will cause issues with um on line and vm. As soon as you've got accomplished all the above your doorstep 3 is complete and the on premise lync surroundings should now be configured absolutely to paintings with o365 for unified messaging. At this factor calls to voice mail for consumer mailboxes hosted in o365 change should start working. If they aren't you could continue in addition to the below section of this report for extra beneficial information.